Freelancer-Profil von Vadim Goldstein aus Bonn, Business Analyst / Project Manager (Deutschland)

Freelancer-Profil von Vadim Goldstein aus Bonn, Business Analyst / Project Manager (Deutschland)

Mr. Goldstein is a Business Analyst / Project Manager.

Mr. Goldstein has more than 13 years’ experience in the information technology and telecommunications industry as Billing + CRM analyst and Project Manager.

His focus area is Business Analysis, working on optimising of business processes in Billing and CRM functionality, implementing of Revenue Assurance processes.

Mr. Goldstein has a thorough expertise in telecommunication branch combined with in depth analytical and project management skills.

EXPERIENCE SNAPSHOT:

INDUSTRY

• Telecommunication

BUSINESS EXPERIENCE

• Telco: Billing, Customer Care, Order Management, Mediation, Roaming, Revenue Assurance, Collections, MVNO

• General: Requirements analyse, Solution design, Project coordination, Change management, Problem management, Quality assurance

TECHNICAL EXPERIENCE

• Billing Systems

• CRM Systems

LIFECYCLE SKILLS, METHODOLOGIES, TOOLS

• Business Processes

• Business Analysis

• Requirements Analysis

• Business Cases

• System Migration

• Service Delivery

MANAGEMENT EXPERIENCE

• Project management